Sereenly Terms Of Service

Effective Date:

6/1/2023

1. Acceptance of Terms

By accessing or using Sereenly's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Services Provided

Sereenly offers a suite of marketing tools, including but not limited to CRM, email marketing, SMS campaigns, and analytics. We reserve the right to modify or discontinue any service at our discretion.

3. User Responsibilities

You agree to use our services in compliance with all applicable laws and not for any unlawful or prohibited activities. You are responsible for maintaining the confidentiality of your account information.

4. Payment Terms

All fees are due as specified in your subscription plan. Payments are non-refundable unless otherwise stated. We reserve the right to change our fees without notice. Service will be suspended upon failed subscription payment. Usage-based charges (such as SMS, email, and other platform features billed per use) are billed in addition to your subscription. These usage fees may change at any time, without prior notice, in response to changes from carriers or service providers. We recommend monitoring your account regularly for updated rates.

4.1 Cancellation

You may cancel your subscription at any time by sending an email to [email protected] least48 hours before your next billing cycle (monthly or annual). All fees are non-refundable, and no prorated refunds will be issued for early cancellation. Failure to provide sufficient notice may result in automatic renewal for the next billing period.

4.2 Chargebacks

Disputing charges without contacting support first may result in account suspension.

5. Intellectual Property

All content and services provided by Sereenly are the property of Sereenly and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

6. Prohibited Activities

You agree not to use Sereenly for:

- Illegal purposes (fraud, harassment, violating copyrights).

- Spam or abusive messaging (unsolicited emails/SMS violating CAN-SPAM or TCPA).

- Exploitative actions (scraping data, overloading servers, bypassing security).

- Violations may result in immediate termination without refund.

7. Termination

We may suspend or terminate your access to our services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.

8. Limitation of Liability

Sereenly shall not be liable for any indirect, incidental, or consequential damages (including lost profits, data, or business opportunities) arising from the use or inability to use our services. Our total liability for any claim shall not exceed the amount paid by you in the last 12 months. This does not apply to damages caused by gross negligence or willful misconduct.

9. Data Protection & Privacy

Sereenly complies with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). By using our services, you consent to the collection, processing, and storage of your data as outlined in our Privacy Policy. Users in the European Economic Area (EEA) have the right to access, correct, or delete their personal data. Requests can be submitted to [email protected].

10. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.

11. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the new Terms.

12. Contact Information

For questions about these Terms, please email us at [email protected]